How NOT to Recruit for Top Sales Talent!

It’s a fact: Most companies really “Struggle” to hire good salespeople! There are definite reasons, and we’ll share what they are doing wrong (which results in high turnover) and huge time and financial drains.

Here are the major problems:

  1. Sales leaders start recruiting when someone leaves & there is a vacancy. This creates tremendous pressure to “fill” a territory or market niche. The result…they resort to “SATISFICING” …They “sacrifice” what they want to “satisfy” a need.”
  2. The current labor shortages…creates internal panic and this forces hiring managers to “ditch or lower” their selection criteria.
  3. They cut corners…they overlook…what they really want…. they rush and have not Identified the actual PROFILE of the position. They don’t develop a profile that states what it takes to succeed in the position…skills, strengths, Sales DNA, length of sales cycle, prospecting skills, qualifying, and closing skills, etc. They just rush and hire a candidate (a warm body) they kind of liked. They choose the “least worst” candidate.
  4. Sales leaders hang in too long with a bad hire. WHY? Two reasons: 1. They don’t want to admit the mistake. 2. They don’t want to go through this “Wild West” time consuming & frustrating crazy process again.

What Should They Do INSTEAD- to hire the Best Salespeople?

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Sales Leaders: How to STOP the Pipeline Leakage & Overcome the “BS”

It’s been said a Great Pipeline has: Quantity; Quality; Balance; and Movement.

Time to get real….get to the REAL questions, commitments, and accountabilities- without the excuses and “get sales people focused” week in and week out!

The “NO BS” WEEKLY INDIVIDUAL SALESPERSON CONVERSATION:

Held once per week: Scheduled with each sales person & booked in the calendar

TELL ME ABOUT LAST WEEK…

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One “Hidden” Reason that over 50% of Salespeople Don’t hit quota year in and year out!

Picture this scenario: Your CFO comes to you at the end of the quarter and says, “Boss, we’ve got the final numbers. We’re about 50% confident that they’re correct!” What would your reaction be? How long would it take to begin looking for a new CFO?

Yet in Sales, not hitting quota is tolerated and many CEO’s just “put up with it” and tell their Sales Leaders to “light a fire” under those “non-performers” and get them to do more…. (Prospecting, closing, making more calls, get more meetings, do more demos, attend more trade shows…. etc.)

The “Hidden” reason for the under-performance can be traced back to the Sales Manager NOT being very good at “Coaching.”

They generally just “tell” their people “what” to do and think that is coaching. The other issues are that they do not do it with consistency or frequency.

  Effective sales coaching impacts opportunities and improves sales effectiveness but that is not what most sales managers do for coaching.  Consider that:

60% of all coaching is to simply provide help with pricing, technical help, or with proposals.  Sorry, but that’s not coaching!

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Insights on Dealing with the “PRICE” issue in Sales

Price is always a “component” of every deal you are involved with.
Let us ask you: Have you ever sold something when you were the “Higher Price?” How about the opposite: have you ever “lost” a deal when you were the “Low price?”  Hmmm. Interesting! Why?

Let’s start with the basics: WHY do people buy on price?

  • They don’t understand your value
  • They don’t benefit (personally) from your value
  • They see no difference between offers (they see everything as a commodity—same)
  • They don’t need what you have but would like it if they can get it “cheap.”

Sales “Concerns, Considerations, and Insights” about PRICE

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WHEN WAS THE LAST TIME YOU DID A PERFORMANCE AUDIT OF YOUR SALES STAFF?

As companies are coming out of the COVID “hibernation” & challenges, we in Management are faced with critical questions about our existing sales team:

  • Who has “produced” sales in the past year (at least 90% of quota)? Who has not?
  • Who has accepted “responsibility & accountability” during the past 12 months?
  • Who are the “EXCUSE MAKERS” who “blame” everyone & everything for their under-performance? Equally, “why” do you put up this behavior?
  • Which salespeople are achieving budget, or exceeding budget in the current year (Jan.-May 2021 or YOUR Fiscal?)
  • Which salespeople consistently update the pipeline, including all metrics, notes & “next steps?”
  • Which salespeople have a stagnant pipeline: No changes, same “story” on deals “month over month?”
  • Which salespeople are “coachable?” Which are not, (will not change) and do not follow direction?
  • Which “new hires” are succeeding? Which are not?
  • Which salespeople are generating new “discovery meetings” (either with ZOOM or in person?) Which are not?
  • Which salespeople are NOT “paying for themselves,” FULLY LOADED COSTING?”
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IF you replaced your Poorest Sales Performer…what could you afford to do to increase Sales Revenue?

On Jan17, 2021 Vistage released results from their “CEO Confidence Index Survey.”

CEO survey question: Did your sales team meet or exceed quota?

Answer: ONLY 33% met or exceeded quota!

Why so low?

In today’s COVID-19 Environment, since March 2020, Salespeople are happy to speak with anyone! It goes something like this: “Mr./Ms. Prospect, Thanks would it be okay if I sent you a quote?”

Note: No understanding the prospects business, no qualifying, no in-depth discussion of the prospect’s issues, concerns or compelling reasons to buy!

The RESULT: Chasing, chasing, NO SALE!

What can you do? Get rid of your worst sales performer…AND Invest in Sales Training…NOT a One Time Event which does not last!

You need to invest in Business Development Sales Training your people for TODAY’s Environment.                                                                                           Why?

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Growing Sales using Science and Reality in Q1 2021

The pandemic has been with us for almost a year! It’s time to really look at Salespeople, and Sales Management with Science, Data, and Objectivity in 2021.

Experience tells us that many CEO’s, Presidents and Owners have gotten more involved in their sales departments in the past 6-9 months than ever before. Why?

They are trying to figure out: “What can we do to help drive revenue in these very challenging times!”

They’ve looked at their market, spoken with their peers, suppliers and “Executive Group” members. This input has been great for getting anecdotal information, support, and a few ideas. However, until you put Sales Science in the mix, you may be doomed to “staying the same.”

Let’s look at the Science of Sales using data from Objective Management Group’s (OMG) data warehouse, which comes from evaluating over 2 million Salespeople & Sales Managers in over 30,000 companies, over the past 25+ years and share the data to look at your sales team.

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Successful Sales Leadership & Sales Management in 2020: A Retrospective

We have had the good fortune of working with some excellent companies and teams in 2020 before and during the COVID-19 pandemic.

We’d like to share some Sales leadership & Sales Management Practices, Observations, and Insights that the strong leaders employed and still employ to drive their business in 2020 and into 2021.

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Are you Managing Forward, or are you looking in the rearview mirror?

We know that generally the Sales Manager is often the weakest link in a Sales Organization. We also know that the best Sales Managers spend at least 50% of their time coaching their sales people (even the top-producers and veterans).  In actuality, Sales Managers should be coaching almost all the time not just during a formalized “coaching session” or “as needed” – especially in our disrupted COVID era.

Coaching is not looking at the activities in your CRM and saying , “You only had X number of calls last week, you need to do more this week.”  That is just looking at numbers and not helping your sales people (or your company) be successful. That is reactionary, at a time when it is more critical than ever to be Managing Forward

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Focusing On “High Gain” Activities: Q4

Pareto’s Principle, also known as the 80/20 rule.

Pareto’s principle came about when he realized that in 1906, 80% of Italy’s land was owned by just 20% of Italy’s population. Today, Pareto’s principle applies to many different areas of business, but when it comes to sales activity; it can be best defined this way:

20% of your activity is responsible for 80% of your results.

Focus on your most productive time slot. Everybody has a timeslot in their day when they do their best work.

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