“Call Me Next Month…”

One of the most common complaints we hear from salespeople is how hard it is to get someone to commit to an appointment.

They find their prospects using the same excuse over and over again: “I’m busy, so call me in a month.” Then, when the salesperson calls back, they are busy again and use the same excuse… “call me next month.” To make things worse, they blame this problem on the prospect. However, it is not the prospect who is to blame, but rather the salesperson. The real issue is that most of the time when your prospect says, “call me in a month”, what they really mean is “don’t call me.” Although we sense this, we are afraid to hear it. So, instead of getting a “no” and discovering there really isn’t an opportunity for us, we would prefer to chase a prospect that is unwilling to see us.

“If I had a dollar for every prospect that told me to call them in a month, I would be a rich man.” – Frustrated Salesperson

The professional salesperson operates quite differently.

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How to Hire Winners

Eliminate Hiring Mistakes…Immediately and Avoid the High Cost of Hiring Mistakes!

The process of interviewing, hiring, on-boarding and training…and then suddenly losing salespeople is a very costly mistake. How much money and opportunity has your company lost on salespeople who are no longer with you? Keep reading….we’ll show you how to calculate an actual number below!

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Sales Manager’s Corner: How are the troops doing?

As managers, we often ask ourselves, “How are the troops doing?” The term “troops” is more than a euphemism, because these are the people we engage in the battle for sales. The battleground today is the “Uncertain” economy which many businesses face. Look at your troops, as a General might and ask some penetrating questions.

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Sales Manager’s Corner: Accept Accountability Not Excuses

As a Sales Manager, your job is to get results through your salespeople. However, in lieu of results, many salespeople explain why they didn’t, couldn’t, or wouldn’t get it done. They have a self-limiting belief that excuses release them from their obligations or duties. Consequently, excuses are offered in defense of their marginal behavioral or performance.

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Where are your people spending their time??

Once the goals are in placeaccountability for time is the next critical component. 

Where are your salespeople spending their time?

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Is Your Strategic Plan Really Strategic?

Most organizations and sales departments have some type of Strategic Plan. Often is just a collection or group of projects or actions that may or may not have a positive impact on the future direction of the organization or department. It’s usually just a list on a piece of paper listed together and called “Strategic Plan or Strategy.”

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Successfully Hiring Salespeople for 2022: Getting it Right vs. Getting it “Over With”

Recruiting, Screening, Selecting and Retaining Outstanding Salespeople has been identified as the #1 Sales management issue facing companies in 2022!

First, Some Facts & Considerations:

  • Average Sales Turnover is now 34% and, in some industries, and companies it is much higher.
  • Cost of turnover is 1.5 times compensation. If average comp is $95,000 that’s a cost of $142,000 per slot that turns over!
  • Fewer than 50% of Salespeople will hit quota this year. Is it because of the Pandemic? Try again. It’s been that way for years!
  • Do you know what hidden strengths and weaknesses each candidate has before you interview and hire?
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Planning for 2022: A roadmap for Success: STEP #2-Evaluating your Current Sales Staff

As part of planning and developing your 2022 Sales Plan-Step #2 out of five is Evaluating your Current Sales Staff.

Ask yourself:

  1. Will my current team get us where we need to go in 2022?”
  2. Are my salespeople prepared, trained and skilled to effectively Prospect, Qualify, and Close business to achieve quota with both existing and new accounts?

    Fact: Just under 50% of sales reps can achieve sales quota in “normal times”, and that number has dropped significantly “Post Pandemic.” Depending on the business and industry is it is hovering around upper 30’s to low 40’s%.
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Planning for 2022: A roadmap for Success

Okay-you’re “rolling your eyes” and thinking: Is it really that time of the year again?”

It doesn’t have to be that way. We see this as the roadmap for 2022 Success. If done right, it can be a catalyst for motivation, clarity, and results. We’ll share with you our Sales Planning process and introduce you to a few components you wish you included in the past to help exceed your Sales and Margin numbers.

There are five components which includes internal & external analysis. We will present these to you in a series of steps so you can have clarity into the plan and next steps for implementation & execution.

  1. Building a Winning Plan with your Sales Management people
  2. Plans for Evaluating Your Current Sales staff
  3. Plans for Recruiting New or Additional Sales Talent
  4. Plans for Accountability & Consistency in Monthly Results
  5. Plans for review, updates, and course corrections in reporting Results

STEP ONE: Building a Winning Plan with Sales Management

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Coaching For Results

PRE-WORK:

1. Set clear goals/expectations (identify the experience skill level and how you need to help. Does the person need more training or support?).

2. Do your homework and review current performances.

3. Provide regular performance feedback. Recognize and reward progress and achievement.

THE COACHING MEETING:

1. Set aside time and build a warm, friendly environment/relationship. Review goals/expectations.

2. Assess the current level of performance with the person’s input and from your observations/analysis/past performance.  Ask five key questions and be an active listener. Your goal is to help the person solve his or her own problem not to have all of the answers:

  • How’s it going?
  • What’s working?
  • What isn’t working?
  • What do you need to do better or differently?
  • How can I help?

3. Develop action plans with the person’s input (Gain agreement).

4. Provide feedback and guidance (Add to the action plan).

  • Send written “Letter of Agreement.”

5. Establish follow-up steps (Coaching efforts require additional sessions).

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